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Likelihood of a computer issue being solved by…


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Likelihood of a computer issue being solved by…

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  1. RJ says:

    My Linux friend just laughs at me.

    • spacebat says:

      Ask him if he’s played any good games lately.

      • Q3A says:

        what does count for “any good games” ?

        btw, i can play nearly any game. not natively, but they run.
        oh, and there are a lot of games running natively.

        and yes, by now you should know my favorite one …

        • Aaaaargh says:

          DX-games? Or the kind of games that you see on the banners on this site all the time? The last category runs natively indeed :P

      • ethana2 says:

        Actually, I got a job. Games weren’t worth it.
        I mainly just play social ones like Nexuiz and Tremulous. When the industry gives me what I want, I might consider playing games again.

  2. AJ says:

    Oh, but the severity of the problem is the exact opposite…

  3. Fez says:

    I find it to be the exact opposite, but then again, I’m a more experienced user. After all, I know my computer doesn’t come with a cup-holder.:P

  4. Chass says:

    My problems are never that simple. The Geek Squad took one look at it and basically said they couldn’t fix it because they couldn’t get the part. A bit of googling and a trip to ebay, and I’m now fixing it myself for a fifth of the price I would’ve paid the Geek Squad.

  5. CS says:

    Actually, I find that at least 78% of my problems are fixed by just having the tech person looking over my shoulder.

    • Mina says:

      Or even just a coworker.

      “Hey come look at what this stupid computer is doing… WTF! Oh never mind.”

    • Southern Star says:

      Yeah, NK. I think computers can sense other people’s presence. I’ve gotten to the point that I go to my tech-savvy boyfriend and ask him to walk by my computer when it’s effing up. And it works!

    • chris says:

      If only there were a form of graph designed specifically to show things as percentages adding up to 100%

  6. wombot says:

    ‘Hello, this is I.T have you tried turning it off and on again?’

  7. wtf says:

    Well, turning it off and on again, only made things worse for me. My second laptop now only shows BSoD’s on startup, very annoying…

  8. Asuna says:

    Tell that to the other laptop I have that i turned on and off 40 times and it still didn’t work, and the desktop that did the same

    • Q3A says:

      then, asuna, you happen to be on the left side of the graph.

      call i.t. ;)

      • Asuna says:

        HA! I.T.?! i spent 2 hours on the line with Apple Tech support to fix a small corruption error once and i read them what file the screen read was causing it……..IT TOOK THEM 1.5 HOURS TO TELL ME WTF IT WAS!!!!

  9. fish eye no miko says:

    Or, as most people calls it, “rebooting”…

  10. Koeniginator says:

    This graph actually needs a 3rd bar, at atleast 150%

    The label would be:
    “Is it plugged in?”

  11. EliCarro says:

    This is mainly just based on my personal experience, ha…

  12. dddevin says:

    Instead of the second option it should be “finding and installing drivers”. Why is it that no one can do this!?

    • tahrey says:

      unfortunately … from my desk in the onsite IT support centre … I can confirm this as being basically true :(

      • tahrey says:

        However, I should add the qualifier to that to the effect that I don’t typically deal with the actual computers, but the other equipment surrounding them. Seems that as PCs have got more reliable, everything else has got more flaky. Things that have seemed bricked or otherwise unwell, then successfully (and repeatedly) returned to the land of the living with a quick powercycle include but are not limited to projectors, interactive whiteboards, room control systems, IP Phones, printers, monitors, mini routers…

        • tahrey says:

          …and of course the users have never attempted that for themselves, despite it being such a common meme that even my aunt knows it. “it’s broken!!! help!” yeah… ok… this may sound like I’m taking the piss… but look for the power cable on the back of the projector. Pull it out for 10 seconds, then put it back in and try again. Unfortunately it’s a common fault on these. Known as an Interrupt DC for 10 Thousand milliseconds alert, or ID 10 T for short.

          …or gone out of their way to find the power button, typically (in the cases where it’s been the resolution) a large circular item on the front of the device, coloured bright green and/or marked with a standby logo and a ring of light around it

          or flicked the room power switch on as noted on the first line of the laminated 16-pt-arial “room use instructions” taped to the top of the flatbed PC

          or made sure that the PC itself is on, while they’re standing there shaking the mouse and frantically keying in ctrl-alt-del (2nd line)

          or turned the output to “PC” (smaller button next to the power switch, third line of the instructions)

          or…… :-/

  13. fxghdfhdfhg says:

    *note: only applies to computers running Microsoft platforms

    • Heath says:

      Yeah, I was about to mention that I have a Mac and have never had this problem (though the PCs that I use at work need rebooting often).

      • kg333 says:

        See Asuna’s comment above.

      • tahrey says:

        Don’t confuse “needing to reboot” with “shutting down at the end of the day to save on power”, now. If your techs are doing their jobs right, the updates should be invisible/seamless. If they’re having to reboot regularly because of errors, then your machines are sick and need attention. And would be in the same state regardless of their OS.

    • ethana2 says:

      Indeed. Ubuntu and Mac OS X are the only two platforms I tolerate.
      eMac for the grandma, Ubuntu Dells for everyone else in my household.

      • kg333 says:

        *beats head against wall over self-satisfied Mac/Ubuntu users who think they’re “1337″ because they don’t get crashes.

        • Ned says:

          We are not elitist, we just know what’s good and what’s crap. YOU-HAVE-CRAP. Period.

          • tahrey says:

            No, what we have is “a computer”. What YOU have is known as “a shiny computer”. That’s about the difference.

            Oh, that and Apple’s inability to stick to interoperability standards that pretty much guarantee they’ll never get serious mass market desktop penetration. Lucky for them they have the JesusPhone platform and all, what with it’s GROUNDBREAKING ability to do video and all that. 9_9
            (Sorry, I had a bad experience trying to get a user’s Keynote presentation from her Macbook onto our projector screen recently. Let’s see… does it have a VGA port? No. Does it have a DVI port? No. Mini DVI, Micro DVI, Displayport, all of which we have converters for? No. It’s Mini Displayport. WTF is that? £20 at the Apple Store in town the next day, that’s what. As for getting it out of Keynote into a form even other Mac programs could properly read, let alone our VGA-equipped PCs… forget it. Two hours spent playing with the various possibilities, the settings, and in the end even messing around the different elements inside the actual presentation that were coming out wierd, no dice. Arrrrrrggghhh. You want to talk about “crap” with me, for a moment?)

            XP machines rarely, if ever, break down anymore, or crash, do any of those things that Windows users got ribbed about back in the 9x days, other than due to serious hardware faults. (Anytime I’ve seen a BSOD recently was due to a PC trying to read a system file off a dead hard disk). Which Macs are equally as prone to, if not more so, as they are little more than Intel PCs with a fancy (and not, in my mind, necessarily superior – OSX so far has been a pain) system shell, but sourced from a more limited range of suppliers. So if there’s a bad batch, a much larger proportion of the user population is affected. Restarting is for major system updates, which Unix-based OS users – including Apple – may otherwise know as kernel rebuilds or whatever. Or particularly in Apple’s case, “paying for and installing the latest update of OSX” (ie Snow Leopard). XP SP3 was free and was auto-slurped into my machine over the internet…

            You’re elitist, pure and simple. And worse still, you profess this whilst having trouble telling what’s actually good, and what in spec terms are last year’s leftover base models, but tarted up with a bit of chrome and minimalist design that you only “know” is stylish because their adverts TOLD you it was so. And a bit of flashy UI magic which doesn’t _always_ work.
            I’m quite happy sticking to my 3 1/2 year old, stone grey, style-less HP 12″ business laptop (that can, get this, fit in a manilla envelope, and has touch compatibility built into its copy of XP Tablet) that hasn’t needed a reinstall or missed more than a handful of beats in the time I’ve owned it for now. I’ma spend my money on things that are more entertaining and rewarding than a bit of chrome for the bits of my video-crunching, music/photo-storing portal to the internet that I can’t even see while it’s in use.

            Damn, I didn’t even come in here for a flaming match, and now look.

    • Ned says:

      That’s a good one. LMAO!

  14. vervain says:

    This is why “reboot” is the first of the three R’s. Why would you try all that other stuff first?

  15. ethana2 says:

    Depending on your definition of ’solved’.
    Getting another hit is not a solution to your drug problem.

  16. XVII says:

    “Turning it off and on”?

    It’s called “restarting”

  17. EliCarro says:

    Cool people call it turning it off and on again (Y).
    And fans of the IT crowd… :)

  18. funny thing is,
    at my work we just had a error with the backup tape,
    had to restart one of the servers………… :-)

    • tahrey says:

      we can top that.
      had a problem with the server room AC a couple hours ago….

      Had to restart all of them. Especially those which had gone into emergency safe shutdown rather than just locking up.
      Oops.

  19. Spell says:

    Windows – Reboot
    Linux – Be Root

    ;)


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