and im working at radioshack and about 12 times a day i heard people say “well its 10 dollars cheaper over at best buy” so i just pulled up bestbuy.com and left it open so i can say “oh really? says here they’re actually 20 dollars more than we are”

And it was a Kaplan LSAT prep book…

That being said, they probably just told you that to make you feel better.

Although a bookstore employee would have included a pie chunk for people who don’t know the title, author, or even subject of a book but still expect you to be able to find it for them.

If I am treated nicely by someone at a store, I return the gesture. It, unfortuntely happens much to infrequently. All too often, I am “helped” in a store by someone that could care less, knows nothing of what they are selling in their department and make me feel like an inconvenience for asking about their goods.

I know that a lot of people can be rude and down right mean when they are customers, but the 17 year olds that are too busy texting and chatting with their friends to help me out don’t inspire me to go out of my way to be “cheery”.

Good service is rewarded, and I rarely see it anymore. I am not accusing any of you of NOT having good customer skills, I am just saying that many do not.

Happy Holidays!

No access to current coupon.
Walking ’so far’ to get to front of the line.
Kids running amok while their parents sit in overstuffed chairs and read books they don’t buy.

You just described what it’s like to work there.

Like the woman who my mum served at the Post Office on Christmas Eve. She came in with a package wanting it delivered for Christmas. Mum explained that it wasn’t possible and the woman would not believe her. She was determined that Christmas Day was Friday, and that they deliver on Christmas Day anyway. She eventually gave in and stalked off. Naturally it was all mum’s fault that they wouldn’t be getting it in time for Christmas.

Always right huh?

Yes, I’ve worked retail. At Christmas.

Then there’s the usual “Ma’am/Sir, the line starts over there.” “You mean that long-ass line?????”

On a side note, this person forgot the customers that cuss you out because they don’t like how the line works.

That’s something you hear people say to make the idiots of the world happy because ignorance is bliss.

I get these people without being a bad person. (I have people wanting to come through my line because of the last time, so it’s not like I’m a bad person. And yes, I actually have people tell me that.) The only reason I’m bringing this up is because it’s useful to prove you wrong.

You’re probably one of the people who fits into the part of the graph that isn’t red.

I sent the first store an email thanking them for saving me time & money, and today they were put into administration. I’m just happy knowing the tool will be out of a job for the holidays.

Internet shopping is the only way to go. Ship it to me, baby. This graph portrays precisely the costumer-service attitude that drove me from shopping at retail outlet stores ages ago.

I only gift if it’s practical or a deepest desire. Hubby bought me four studded snow tires for our anniversary, and I couldn’t have been happier if he had gifted me with the Hope Diamond (which I would have promptly sold to ensure groceries for life).

For the first time since I was in my early twenties I actually shopped in a retail store this Christmas. My son asked for “Black Ice” at the last minute, and I could only purchase it at the retail-outlet cesspool of humanity. Talk about poor attitudes — even the greeter was growling. Never again.

Hey graph-maker — consumers hate you and complain in your face beause you have these preconceived notions of who we are and thusly treat us as cattle. Respecting us is your job security, and if you haven’t figured out already that the economy blows, and a customer’s positive interaction in your store could be the deciding factor as to whether or not they continue to patronize your establishment, then I hope you enjoy unemployment.

But a Venn diagram wouldn’t be very clear (too many overlapping categories) and a bar graph would probably draw objection from people who are more offended by different hings. The annoyance factor of various customer behaviors is fairly subjective, if you see what I mean.

All in all, this chart is funny and applies to a fairly common denominator. I consider it a win, and I’ll take something like this over another stupid “inconvenience/likelihood” graph any day.

Also, where’s the chunk of the pie for customers who came into the store looking for someone to unload their unhappiness upon. Seriously, we didn’t have a chance to piss them off.
Spittle flying, bells ringing merrily, they attack the defenseless salesperson with venom which should be reserved for murdering scum…then off they wheel their cartload of screeching kids. Happy Holidays!